SHIPPING AND DELIVERY
- All orders will be processed within one to two business days of ordering. Orders are subject to verification before shipping and may take up to 48 hours; provided that the items are in-stock and there are no problems with the payment verification. We do not guarantee same day shipping. Orders will not be processed on Saturdays, Sundays, and holidays. Orders placed on Fridays will be shipped the following Monday, including air shipments.
- In order to process your order as quickly as possible, we strongly recommend you to use the same address for your shipping address and billing address. Otherwise, your order may be delayed for further verification.
- We offer Free Ground Shipping for orders over $50. Please note that any order(s) NOT indicated as Free Ground Shipping will be charged the appropriate shipping fee. For Free Ground Shipping, we will ship by either Fedex Ground or United State Post Service (USPS). This only applies to orders shipped within the United States, excluding P.O. Box, Military Address (APO/FPO), Alaska, Hawaii, and U.S. Protectorates such as Puerto Rico, Guam, and Virgin Island.
- We require an adult signature on any package(s) over $150.00 in value.
- We DO NOT accept any customer's personal shipping account (FedEx, UPS, DHL/Airborne, or other carriers) for any order.
- For fedex and UPS packages, once the order is shipped, if you would like to re-route the package to a different address or if it's a mistake on shipping address. we will charge $19.99 to change the address.
- All air shipments placed before 12:00PM PST will be processed the same day. Any air shipments after 12:00PM PST will be processed the next business day.
If your order contains ineligible items, you will be charged shipping fees for those ineligible items.